Madison Smith
About Madison Smith
Madison Smith is a Technical Support professional with a diverse background in customer service and mental health. She has held various roles in organizations such as Clear Capital and FareHarbor, and has a Bachelor of Arts in Psychology from William Jessup University.
Current Role at FareHarbor
Madison Smith currently serves as a Technical Support professional at FareHarbor, a position she has held since 2021. Based in the Denver Metropolitan Area, her role involves providing technical assistance and support to clients, ensuring they effectively utilize the company's services. This position allows her to leverage her previous experience in customer support and technical roles.
Previous Experience in Customer Support
Before joining FareHarbor, Madison Smith worked as a Partner Support Specialist at Clear Capital from 2019 to 2021. In this role, she focused on assisting partners with various inquiries and technical issues. Her background also includes a position as an Associate Banker at JPMorgan Chase & Co. from 2018 to 2019, where she gained experience in customer service and financial support.
Background in Recreation and Lifeguarding
Madison has a background in recreation and safety, having worked as a Deck Supervisor and Lifeguard at California Family Fitness from 2014 to 2017. She also served as a Recreation Specialist at Mount Hermon Association, Inc. for four months in 2015. These roles contributed to her skills in managing recreational activities and ensuring safety in aquatic environments.
Educational Background
Madison Smith completed her GED at Rocklin High School, where she studied from 2010 to 2014. She furthered her education at William Jessup University, earning a Bachelor of Arts in Psychology from 2015 to 2018. Additionally, she attended Northwest Christian University for one year, focusing on Psychology. This educational background supports her roles in mental health and customer support.
Diverse Work History
Madison's work history includes various roles across different industries. She worked as a Stylist at David's Bridal for seven months in 2017 and as a Barista at Peet's Coffee from 2015 to 2017. In 2018, she served as a Mental Health Worker at Yolo Community Care Continuum for three months. This diverse experience has equipped her with a wide range of skills applicable to her current technical support role.