Maggie O'brien
About Maggie O'brien
Maggie O'Brien is a Senior Enterprise Technical Support Specialist with a diverse background in customer relations and sales within the hospitality industry. She enjoys outdoor activities and visiting craft breweries in Colorado with her dog, Bella.
Work at FareHarbor
Maggie O'Brien currently serves as a Senior Enterprise Technical Support Specialist at FareHarbor, a position she has held since 2023. In this role, she utilizes her extensive experience in customer relations and technical support to assist enterprise clients. Prior to her current role, she worked at FareHarbor as an Enterprise Technical Support Specialist from 2020 to 2023. Her responsibilities included providing technical assistance and ensuring customer satisfaction, leveraging her background in hospitality and sales.
Previous Experience in Hospitality and Sales
Maggie O'Brien has a diverse background in hospitality and sales. She worked as a Sales Manager at Staybridge Suites® Hotels for six months in 2020, where she focused on driving sales and managing client relationships. Prior to that, she was a Sales Administrator at Crowne Plaza® Hotels & Resorts from 2018 to 2019. Her experience also includes a year as Residential Staff at East West Resorts from 2014 to 2015 and a Client Services Representative role at GetSkiTickets.com from 2016 to 2017.
Education and Expertise
Maggie O'Brien studied Business Administration with a focus on Tourism and Hospitality Management at Fort Lewis College, where she earned her undergraduate degree from 2010 to 2014. She completed her high school education at Arapahoe High School, achieving a High School Diploma from 2007 to 2010. Her academic background supports her expertise in project management, sales, and customer relations.
Background and Interests
Maggie O'Brien has a strong connection to Colorado, where she enjoys outdoor activities such as hiking, biking, and snowboarding. She often visits craft breweries in the area with her dog, Bella. This lifestyle reflects her passion for outdoor sports and community engagement. Additionally, she is a dedicated sports fan, appreciating the variety of sporting events available in Denver.
Skills and Professional Development
Maggie O'Brien possesses strong project management skills and is committed to improving processes in sales and operations. Her transition from hospitality to sales showcases her adaptability and proficiency in planning and detailing events. With a solid foundation in customer relations, she has developed a keen ability to address client needs effectively.