Matthew Miller
About Matthew Miller
Matthew Miller is a Senior Business Intelligence Analyst at FareHarbor, where he has worked since 2022. He has a background in business intelligence and operations, with previous roles at Arizona Rattlers, Dickinson Financial Corporation, and FareHarbor.
Current Role at FareHarbor
Matthew Miller currently serves as a Senior Business Intelligence Analyst - Reporting at FareHarbor, a position he has held since 2022. In this role, he focuses on translating complex data into actionable insights for non-technical stakeholders, which enhances decision-making across various time zones. He employs tools such as Tableau to develop client-facing dashboards that are updated weekly, assisting clients in optimizing their business strategies. Additionally, he utilizes AWS services, specifically S3 and ETL, to manage data processes effectively.
Previous Experience at FareHarbor
Prior to his current role, Matthew worked at FareHarbor as a Senior Customer Support Analyst from 2019 to 2021. In this capacity, he contributed to customer support operations for two years in the Greater Denver Area. He also served as a Business Intelligence Analyst - Reporting for eight months in 2021, further enhancing his expertise in business intelligence and reporting within the company.
Internship and Early Career
Matthew began his career with an internship at Dickinson Financial Corporation as a Business Intern in 2012, where he worked for six months in the Kansas City, Missouri Area. He also gained experience as a Scouting/Operations Intern with the Arizona Rattlers during the 2013 and 2014 seasons, contributing to the team's success as AFL Champions in both years. Additionally, he worked as a Busser at Ncounter from 2012 to 2014 in Tempe, further diversifying his professional background.
Education and Qualifications
Matthew Miller studied at Arizona State University, where he earned a Bachelor's Degree in Business Administration and Management from the W. P. Carey School of Business. He also completed a Writing Certificate from the College of Liberal Arts and Sciences during his five years of study from 2009 to 2014. His educational background provides a strong foundation for his analytical and communication skills in the business intelligence field.
Technical Skills and Tools
In his professional roles, Matthew employs various technical tools and methodologies to enhance workflow and data management. He utilizes BitBucket for organizing automated email communications and managing SFTP file transfers. To ensure efficient workflow management across multiple teams, he coordinates weekly tasks using Jira. His proficiency in these tools supports his ability to deliver insights and streamline processes effectively.