Michael Jensen

Michael Jensen

Customer Success Specialist @ FareHarbor

About Michael Jensen

Michael Jensen is a Customer Success Specialist at FareHarbor, with a diverse background in hospitality management and event operations. He has held various roles across multiple organizations, demonstrating expertise in budget development, HR issues, and managing large teams.

Current Role at FareHarbor

Michael Jensen has been serving as a Customer Success Specialist at FareHarbor since 2019. In this role, he focuses on enhancing customer satisfaction and ensuring clients receive optimal service. His work is based in Honolulu, HI, where he has contributed to the company's commitment to providing exceptional support to its customers.

Previous Experience in Hospitality

Michael Jensen has a diverse background in the hospitality industry, having held various positions over the years. He worked at Danger Charters as a Booth Monkey from 2013 to 2015 in Key West and served as the Food & Beverage Manager/Banquets and Catering at River Terrace Inn for three months in Napa, CA, in 2013. His experience also includes roles at Ocean Key Resort & Spa and Pier House Resort and Caribbean Spa, where he managed food and beverage operations.

Expertise in Event Management and Operations

Michael Jensen possesses extensive experience in managing event operations for large organizations. He has overseen operations for more than 10 hotels and managed over 100 staff members. His expertise includes budget development and control, as well as handling HR and recruitment issues, legal, and labor matters.

Background in Marketing and Admissions

In addition to his hospitality roles, Michael Jensen has worked in marketing and admissions. He served as the Director of Marketing and Admissions at LIFECARE CENTER OF RENO from 2000 to 2001. His experience in this area complements his extensive background in customer service and operational management.

Career Timeline and Roles

Michael Jensen's career spans multiple roles across various locations. He has worked as a Facilities Maintenance Supervisor at Historic Tours of America in 2008 and held several managerial positions in food and beverage services at establishments like Best Western Pinon Plaza Resort and Atlantis Casino Resort Spa. His career reflects a strong commitment to the hospitality sector and customer service.

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