Shay Knolle
About Shay Knolle
Shay Knolle is a Senior Web Content Specialist at FareHarbor, where she has worked since 2016. She provides technical support for domain migrations, collaborates with development teams, conducts A/B testing, mentors junior staff, and coordinates projects.
Work at FareHarbor
Shay Knolle has served as a Senior Web Content Specialist at FareHarbor since 2016. In this role, Shay provides technical support during domain migration and DNS transfer processes, ensuring that website uptime remains uninterrupted. Shay collaborates closely with the development team to explore new feature possibilities and address bugs in existing templates. Additionally, Shay acts as a project coordinator, working with Account Managers and Executives to define project scope, priority, and timelines.
Education and Expertise
Shay Knolle earned a Bachelor of Science (BS) degree in Public Relations/Image Management from the University of Colorado Boulder, completing the program from 2010 to 2015. This educational background provides a foundation for Shay's expertise in web content management and digital marketing strategies.
Technical Skills and Testing
In the role of Senior Web Content Specialist, Shay Knolle conducts A/B tests using Optimizely and performs additional testing with tools such as CrazyEgg and HotJar. These testing methodologies are employed to enhance website performance and user experience, demonstrating a commitment to data-driven decision-making.
Mentorship and Team Development
Shay Knolle plays a significant role in mentoring junior members of the FareHarbor Sites Team. This mentorship fosters the development and growth of less experienced team members, contributing to a collaborative and supportive work environment.