Simona Dal Bon
About Simona Dal Bon
Simona Dal Bon serves as the Team Manager of Account Management for EMEA at FareHarbor, where she has worked since 2018. She has a strong educational background in business and marketing, holding an Executive MBA and multiple degrees from various institutions.
Work at FareHarbor
Simona Dal Bon has been serving as the Team Manager of Account Management for the EMEA region at FareHarbor since 2018. In this role, she manages communication between various departments, including Finance, Planning/Editing, and Customer Service/Back Office. She leads a team of five sales support employees, focusing on technical support and administrative tasks. Additionally, she participates in departmental and cross-departmental process improvement projects, enhancing operational efficiency within the organization.
Education and Expertise
Simona Dal Bon has a strong educational background in business and management. She earned a Bachelor's Degree in International Marketing from Università degli Studi di Modena e Reggio Emilia, completing her studies from 2011 to 2014. She continued her education at the same institution, obtaining a Master's Degree in International Management from 2014 to 2017. Furthermore, she achieved an Executive MBA from ESSCA Ecole de Management, studying from 2015 to 2017. Her academic qualifications support her expertise in account management and team leadership.
Background
Simona Dal Bon began her academic journey at Liceo Scientifico Alessandro Tassoni, where she completed her diploma from 2008 to 2011. Following her secondary education, she pursued higher education in business, focusing on international marketing and management. Prior to her current role at FareHarbor, she worked as a Customer Success Manager at TravelBird from 2016 to 2018, where she gained experience in customer relations and support.
Team Leadership and Development
In her role as Team Manager, Simona Dal Bon conducts individual one-on-one meetings to motivate and assist team members in achieving their goals related to quality, productivity, and customer satisfaction. She is involved in hiring, training, and mentoring team members, ensuring they are equipped with the necessary skills for technical support and administrative tasks. Her leadership approach emphasizes collaboration and support within her team.