Nick Harris
About Nick Harris
Nick Harris serves as the Help Desk Manager at Farmers Mutual Hail Insurance in West Des Moines, IA, a position he has held since 2006. He co-founded the Central Iowa Customer Service Leaders and has participated in various professional development courses.
Work at Farmers Mutual Hail Insurance
Nick Harris has served as the Help Desk Manager at Farmers Mutual Hail Insurance since 2006. With 18 years of experience in this role, he has contributed to the company's operations in West Des Moines, IA. His responsibilities include overseeing help desk operations, ensuring efficient support for clients, and managing a team dedicated to customer service.
Education and Expertise
Nick Harris studied at Iowa State University - College of Business, where he earned a degree in Logistics and Supply Chain Management from 2002 to 2006. This educational background provides him with a strong foundation in logistics principles, supply chain processes, and operational management, which are essential in his current role.
Background
Nick Harris has been actively involved in the professional community, particularly in customer service. He co-founded the Central Iowa Customer Service Leaders, a non-profit organization aimed at fostering professional development and networking opportunities. Additionally, he served on the Board of Directors for five years, contributing to the organization's mission and growth.
Professional Development
Nick Harris has engaged in various professional development courses to enhance his skills and knowledge. He has participated in training programs from Dale Carnegie, Tero International, and ATW Training & Consulting. These courses focus on leadership, communication, and customer service, equipping him with tools to improve team performance and client satisfaction.