Alexandra Perkins
About Alexandra Perkins
Alexandra Perkins is a Product Manager at Fastmail, where she has worked since 2022. She has a background in project coordination and support, with a degree from The Australian National University and experience in various technical roles.
Current Role as Product Manager
Alexandra Perkins currently holds the position of Product Manager at Fastmail, a role she has occupied since 2022. In this capacity, she focuses on developing and managing products that enhance user experience. Her transition into product management was influenced by her recognized aptitude for the role, which was acknowledged by colleagues and supervisors. Alexandra's work involves collaborating with various teams to ensure that products meet customer needs and expectations.
Previous Experience at Fastmail
Prior to her current role, Alexandra Perkins worked at Fastmail in multiple capacities. She served as a Support Agent from 2018 to 2019, where she assisted customers with technical inquiries. Following this, she took on the role of Project Coordinator from 2019 to 2022, managing various projects to improve service delivery and operational efficiency. Her experiences at Fastmail provided her with a strong foundation in customer support and project management.
Education at The Australian National University
Alexandra Perkins studied at The Australian National University from 2013 to 2016, completing a three-year program. Her education provided her with essential skills and knowledge that contributed to her career in technology and product management. The university experience equipped her with a solid understanding of IT principles, which she has applied in her professional roles.
Early Career and Internships
Alexandra's early career includes various roles that contributed to her professional development. She worked as an IT Assistant at The Australian National University for five months in 2016, where she gained practical experience in IT support. Additionally, she completed an 11-month ICT internship at Thales from 2015 to 2016, which further enhanced her technical skills and understanding of the industry.
Passion for Technical Education
Alexandra Perkins has a passion for helping less technical audiences understand and succeed in technical endeavors. She enjoys solving problems proactively, aiming to address customer issues before they arise. This commitment to education and support reflects her dedication to improving user experiences and fostering a better understanding of technology among diverse audiences.