Elisha Alstott

Lead Customer Support Engineer @ Fastpath

About Elisha Alstott

Elisha Alstott is a Lead Customer Support Engineer at Fastpath Solutions, LLC, with a background in Computer Systems Networking and Telecommunications. He specializes in employee engagement and communications, aiming to improve team dynamics and customer interactions.

Work at Fastpath Solutions, LLC

Elisha Alstott has been employed at Fastpath Solutions, LLC since 2015. Initially serving as a Technical Engineer, Alstott advanced to the position of Senior Technical Engineer in 2019. In 2022, Alstott took on the role of Lead Customer Support Engineer. In this capacity, Alstott focuses on employee engagement and communications, aiming to improve team dynamics and customer interactions.

Education and Expertise

Elisha Alstott studied at Iowa Central Community College from 1997 to 1999, where they earned an Associate of Science (A.S.) degree in Computer Systems Networking and Telecommunications. This educational background supports Alstott's technical roles and expertise in customer support, particularly in enhancing communication and training materials.

Background in TSA

Before joining Fastpath Solutions, LLC, Elisha Alstott worked at the Transportation Security Administration (TSA) as a Master Coordination Center Officer from 2007 to 2015. This eight-year tenure in the Des Moines, Iowa area provided Alstott with valuable experience in coordination and operational support.

Achievements in Video Production

Elisha Alstott possesses extensive experience in video production, which plays a significant role in their current position. This expertise enhances the quality of communication and training materials used in customer support, contributing to effective employee engagement and improved customer interactions.

Passion for Collaboration

Elisha Alstott is passionate about supporting colleagues and fostering a collaborative work environment. This commitment to teamwork and employee engagement is evident in their approach to improving team dynamics and customer interactions within their role.

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