Emmily Bowman

Emmily Bowman

Customer Success Manager @ Fathom

About Emmily Bowman

Emmily Bowman is a Customer Success Manager at Fathom - AI Meeting Assistant, where she has worked since 2024. She previously founded and led braidbabes, expanding it to three cities and significantly increasing its revenue.

Work at Fathom

Emmily Bowman has been serving as a Customer Success Manager at Fathom - AI Meeting Assistant since 2024. In this role, she focuses on enhancing customer satisfaction and ensuring the effective use of the company's AI-driven solutions. Her experience in customer success is complemented by her previous leadership roles, which have equipped her with the skills necessary to manage client relationships and drive product adoption.

Background

Emmily Bowman has a diverse professional background that includes significant leadership experience. She founded and served as CEO of braidbabes from 2019 to 2024, where she expanded the business to three cities and built a team of over 70 employees. Prior to this, she worked as a Research Analyst at Independent Health and as an ETL Developer at Liazon, providing her with a solid foundation in both analytical and technical skills.

Education and Expertise

Emmily Bowman earned a Bachelor's degree in Mathematics from the University at Buffalo, where she studied from 2010 to 2015. Her academic background has contributed to her analytical abilities and problem-solving skills, which are essential in her roles in customer success and management. Additionally, she served as a Teaching Assistant for Calculus 101 during her studies, further enhancing her expertise in mathematics and education.

Achievements

During her tenure at braidbabes, Emmily Bowman successfully tripled the company's revenue year over year, demonstrating her effectiveness in driving business growth. She also expanded the company's operations to three cities, showcasing her strategic planning and leadership capabilities. Her ability to recruit and manage a large team of over 70 talented braiders highlights her skills in team building and management.

Personal Interests

Outside of her professional endeavors, Emmily Bowman enjoys rollerblading, reading, and spending time with her golden retriever. These interests reflect her well-rounded lifestyle and commitment to maintaining a balance between work and personal life.

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