Mary Byrd
About Mary Byrd
Mary Byrd serves as the Customer Success Lead at Fathom, where she has worked since 2021. She holds a B.A. in Political Science from North Carolina State University and has a diverse professional background in customer success and sales roles.
Current Role at Fathom
Mary Byrd serves as the Customer Success Lead at Fathom, a company that is part of Y Combinator's Winter 2021 batch. She has held this position since 2021 and is based in Raleigh, North Carolina. In her role, she focuses on ensuring customer satisfaction and success, contributing to the overall growth and retention of the company's client base.
Professional Experience
Mary Byrd has a diverse professional background with experience in various roles. Prior to her current position at Fathom, she worked as an Account Executive at tray.io for seven months in 2021. She also held positions at UserVoice, where she served as an Account Executive and a Sales Development Representative from 2020 to 2021 and 2019 to 2020, respectively. Additionally, she worked as a Technical Recruiter at TEKsystems and held multiple roles at North Carolina State University, including Senior Media Consultant and Business Manager.
Internships and Early Career
Mary Byrd began her career with internships that provided foundational experience in the industry. In 2015, she interned at KRS - Kwajalein Range Services, LLC for three months in the Marshall Islands. She also completed a two-month internship at Lockheed Martin in 2016, further enhancing her professional skills and understanding of the technical field.
Education and Academic Achievements
Mary Byrd studied at North Carolina State University from 2013 to 2017, where she earned a Bachelor of Arts in Political Science with a focus on International studies. She also completed a minor in Health, Medicine, and Human Values. Mary graduated Cum Laude, reflecting her academic commitment and achievement during her studies.