Gladston Ribeiro
About Gladston Ribeiro
Gladston Ribeiro is a Network Technical Support Engineer with over 10 years of experience in technical support and over 7 years in research. He has worked for various companies, including SolarWinds, Cisco, and Lumen Technologies, and holds multiple degrees in information systems, business analytics, and marketing.
Current Role at FatPipe Networks
Gladston Ribeiro serves as a Network Technical Support Engineer at FatPipe Networks. He has held this position since 2021, contributing to the company's efforts in providing advanced networking solutions. His role involves troubleshooting and resolving technical issues, ensuring optimal performance of network systems.
Previous Experience in Technical Support
Gladston Ribeiro has over 10 years of experience in technical support engineering. He has worked for several companies, including SolarWinds, Lumen Technologies, Cisco, and CenturyLink. His roles have involved providing technical assistance, managing customer inquiries, and ensuring service reliability across various platforms.
Educational Background
Gladston Ribeiro holds a Master of Science in Information Systems from the University of Utah - David Eccles School of Business, where he also earned a Graduate Certificate in Business Analytics. He completed his Bachelor's degree in General Studies with a minor in Psychology at Columbia College. Additionally, he studied Marketing and Strategy Management at Universidade do Minho, where he obtained a Master's degree.
Research and Academic Pursuits
Gladston Ribeiro is currently pursuing a Ph.D. in Business Administration with a specialization in Marketing and Strategic Management at the University of Minho in Portugal. He has over 7 years of research experience, contributing to his academic and professional development in the field.
Volunteering and Community Involvement
Gladston Ribeiro volunteered for two years with The Church of Jesus Christ of Latter-Day Saints in Brazil. This experience reflects his commitment to community service and engagement.