Siva Kumar
About Siva Kumar
Siva Kumar is a Data Analyst with a background in customer onboarding and relationship management. He has over a decade of experience in the field, currently working at FatPipe Networks and previously at IGATE.
Work at FatPipe Networks
Siva Kumar has been employed at FatPipe Networks as a Data Analyst since 2014. In this role, he focuses on customer onboarding support, which plays a crucial part in enhancing client satisfaction and retention. His responsibilities include analyzing data to improve processes and ensure effective communication with clients. He has contributed to the company's efforts in maintaining strong client relationships through his analytical skills.
Previous Experience at IGATE
Prior to joining FatPipe Networks, Siva Kumar worked at IGATE as a Senior Process Associate from 2008 to 2013 in the Bengaluru Area, India. During his five years at IGATE, he developed skills in customer relationship management and contributed to various projects. His experience in this role helped him build a foundation in client interactions and process optimization.
Education and Expertise
Siva Kumar earned a Bachelor of Science in Computer Science from Sri Venkateswara University, where he studied from 2003 to 2006. This educational background provided him with a solid foundation in computer science principles. He possesses expertise in managing email campaigns and social media marketing, which has aided in inbound lead generation for his current organization.
Skills in Project Management
Siva Kumar demonstrates strong skills in project management, which are essential for ensuring the efficient execution of tasks and projects. His ability to manage multiple responsibilities and coordinate with various stakeholders contributes to the successful completion of projects within deadlines. This skill set is vital in his role as a Data Analyst at FatPipe Networks.