Cécile Cachat
About Cécile Cachat
Cécile Cachat serves as the Customer Perception Leader at Faurecia, where she has worked since 2021. With a background in various roles at Renault Group and Danone, she focuses on enhancing customer experience across multiple sites in the Clean Mobility Business Group.
Work at Faurecia
Cécile Cachat currently serves as the Customer Perception Leader at Faurecia, a role she has held since 2021. In this position, she oversees the implementation of customer experience strategies across 88 sites within the Clean Mobility Business Group. Her responsibilities include monitoring customer experience expectations throughout all phases of the product life cycle. Cécile promotes a culture of customer experience awareness among the 22,000 employees within the business group, ensuring that customer feedback is integrated into operational practices.
Previous Experience at Renault Group
Cécile Cachat has extensive experience with Renault Group, where she held several positions from 2008 to 2021. She worked as an Auditeur Interne Senior for three years in Boulogne-Billancourt, followed by roles as Chef d'Equipe en Atelier de Fabrication and Adjoint Chef d'Atelier Fabrication in Flins-sur-Seine. From 2019 to 2021, she served as Chef de Projet Supply Chain in Vélizy-Villacoublay. Additionally, she worked as Chef d'Atelier Progrès Continu from 2016 to 2019, contributing to continuous improvement initiatives.
Experience at Danone
Cécile Cachat worked at Danone in 2007 as Planificateur Produits Frais Import et Sous-traitance for a period of five months. This role involved planning and managing the importation and subcontracting of fresh products, contributing to the efficiency of supply chain operations.
Education and Expertise
Cécile Cachat holds a Mastère Spécialisé in Management de Grands Projets from HEC Paris, which she completed from 2006 to 2007. She also earned a Diplôme d'ingénieur from ISEP, specializing in Informatique, électronique, télécommunications et réseaux, from 2003 to 2006. Her educational background equips her with strong project management and technical skills, relevant to her roles in customer perception and supply chain management.
Early Career at Thales Defense & Security
Cécile Cachat began her career at Thales Defense & Security, Inc., where she worked as an Ingénieur within the Integration and Validation of Tactical Networks team from 2004 to 2006. This role involved technical responsibilities related to network systems, providing her with foundational experience in engineering and project execution.