Cheryl Cargill
About Cheryl Cargill
Cheryl Cargill serves as the Vice President of Total Customer Satisfaction at Faurecia since 2018, following a diverse career in engineering and customer relations across several companies, including GE and Pratt & Whitney.
Current Role at Faurecia
Cheryl Cargill serves as the Vice President of Total Customer Satisfaction at Faurecia. She has held this position since 2018, contributing to the company's focus on enhancing customer experiences and satisfaction metrics. Her role involves overseeing strategies and initiatives that align customer feedback with operational improvements.
Previous Experience at GE
Cheryl Cargill has extensive experience at General Electric (GE), where she worked in various leadership roles. From 2000 to 2003, she was the Gas Turbine Services Product Line Manager. She later served as the Customer Experience Leader for GE Power Services from 2015 to 2018. Other positions included Customer Advisory Board Program Leader, Sales and Customer Communications Leader, and Customer Insights and Text Analytics Leader, among others. Her tenure at GE spanned multiple years and locations, primarily in the Greater Atlanta Area.
Experience at Pratt & Whitney
Cheryl Cargill worked at Pratt & Whitney for a total of nine years. She began her career there as a Senior Turbine Aerodynamics Engineer from 1989 to 1997 in Jupiter, Florida. Following this, she served as the Engineering Manager for International Programs from 1997 to 1998. Her roles at Pratt & Whitney focused on engineering and program management.
Educational Background
Cheryl Cargill holds a Bachelor of Science degree in Aerospace, Aeronautical and Astronautical Engineering from Penn State University. Additionally, she earned a Master of Business Administration in International Marketing from the University of Miami Business School, completing her studies from 1995 to 1997. Her educational background supports her expertise in both engineering and business management.