Claudia Herrera

Claudia Herrera

Fcs L2 Support Mm/Srm @ Faurecia

About Claudia Herrera

Claudia Herrera serves as FCS L2 Support MM/SRM at Faurecia, where she has worked since 2013. She has extensive experience in IT and business analysis, having held various roles at Faurecia, Meritor Mexicana, and QAD Mexicana.

Work at Faurecia

Claudia Herrera has held multiple roles at Faurecia since 2010. She began as an IT Leader from 2010 to 2011 in the Querétaro Area, Mexico. Following this, she worked as a Business Analyst QAD CC from 2011 to 2013. Currently, she serves as FCS L2 Support MM/SRM, a position she has held since 2013. In her current role, she coordinates weekly Plant Operational Dashboard meetings with sites across Mexico, the USA, and Canada. She acts as a vital link between local site management and the Faurecia Core System organization, focusing on enhancements and implementations.

Education and Expertise

Claudia Herrera studied at Universidad Anáhuac del Norte, where she earned a Licenciatura en Informatica in Computer and Information Sciences from 1988 to 1992. Prior to this, she completed her High School education at CECyT Juan de Dios Bátiz, specializing in Information Systems (Técnico en Programación) from 1985 to 1988. She also attended Secundaria Moisés Sáenz, achieving her Middle School education from 1982 to 1985. Her educational background supports her expertise in IT and business analysis.

Background

Claudia Herrera has a diverse professional background in IT and business analysis. She worked at QAD Mexicana as a Programmer from 1995 to 1998 in the Mexico City Area. Later, she joined Meritor Mexicana S.A. de C.V. (ArvinMeritor) as a Business Analyst for Querétaro & Puebla from 2001 to 2003. Her experience spans various roles that have contributed to her current position at Faurecia, where she has been involved in key user training and continuous improvement initiatives.

Achievements

Throughout her career, Claudia Herrera has participated in significant phases of project roll-outs and provided on-site support during post go-live activities. She ensures continuous improvement in her functional domain by coordinating and performing key user trainings. Her ability to act as a crucial link between local site management and the Faurecia Core System organization has facilitated enhancements and implementations within the company.

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