Franck Faucon
About Franck Faucon
Franck Faucon serves as the Quality & Total Customer Satisfaction Director at Faurecia Zero Emission, where he specializes in change management and lean manufacturing. With extensive experience in managing quality for large power plants and expertise in hydrogen and battery electric vehicles, he has worked in various multicultural environments across the globe.
Work at Faurecia
Franck Faucon serves as the Quality & Total Customer Satisfaction Director at Faurecia Zero Emission since 2021. In this role, he emphasizes product safety and oversees quality management initiatives. His responsibilities include ensuring customer satisfaction and implementing quality assurance processes within the organization. His focus on hydrogen and battery electric vehicles (BEV) aligns with Faurecia's commitment to sustainable automotive solutions.
Previous Experience at GE Grid Solutions
Prior to his current position, Franck Faucon worked at GE Grid Solutions as the Quality Director from 2017 to 2021. During his four-year tenure, he was responsible for managing quality assurance processes and ensuring compliance with industry standards. His leadership contributed to the enhancement of quality management systems within the organization.
Career at Alstom Power
Franck Faucon held multiple roles at Alstom Power from 2002 to 2017. He began as the Quality & EHS Manager for two factories, where he managed quality and environmental health and safety for seven years. He then progressed to Quality Director for the Large Projects Business Unit from 2011 to 2017, overseeing quality management for large-scale projects. Additionally, he served as a Six Sigma & Lean Master Black Belt from 2010 to 2012, specializing in process improvement methodologies.
Education and Expertise
Franck Faucon holds a Master of Science in Manufacturing Engineering and Management from Université de Franche-Comté, which he completed in 1992. He also earned a Master of Science in Electrical Engineering, Electronic, and Automation from Université d'Orléans in 1991. His educational background supports his expertise in change management and lean manufacturing, particularly within the automobile industry.
International Experience
Franck Faucon has extensive experience working in multicultural environments across various regions, including Asia, Africa, India, the USA, and Europe. This international exposure has equipped him with a diverse perspective on quality management and customer satisfaction in different cultural contexts.