Joel Garay
About Joel Garay
Joel Garay is a Customer Service professional currently employed at Faurecia in San Luis Potosí, Mexico, where he manages customer service operations for Tesla Motors. He has a background in quality engineering, having worked at Valeo and Nissin Manufactura de México, and holds a degree in Mechatronics from Universidad Autónoma de San Luis Potosí.
Work at Faurecia
Joel Garay currently works at Faurecia in San Luis Potosí, Mexico, where he has held the position of Customer Service since 2021. In this role, he manages customer service operations specifically for Tesla Motors, addressing direct interactions and quality issues. His responsibilities include coordinating sorting containments at both national and international customer facilities, including locations in California, Nebraska, and Chicago. Prior to his current position, he served as a Quality Engineer at Faurecia from 2018 to 2021.
Previous Experience at Valeo
Before joining Faurecia, Joel Garay worked at Valeo as an APU Quality Engineer from 2017 to 2018. His tenure at Valeo lasted for one year, during which he contributed to quality assurance processes within the organization.
Internship and Early Career at Nissin Manufactura de México
Joel Garay began his career at Nissin Manufactura de México, where he held two positions. He first worked as a Quality and Engineering Intern from 2014 to 2015 for six months. Following this role, he served as a Quality Control Engineer from 2015 to 2017 for two years, gaining valuable experience in quality management.
Education and Expertise
Joel Garay studied at Universidad Autónoma de San Luis Potosí, where he earned a degree in Mechatronics Engineering (Ingeniero en Mecatrónica) from 2009 to 2014. His educational background provides a solid foundation for his roles in quality engineering and customer service within the automotive industry.