Marco Cuesta Olmedo
About Marco Cuesta Olmedo
Marco Cuesta Olmedo is the Total Customer Satisfaction Director at Faurecia, where he has worked since 2020. He has extensive experience in quality assurance and project management, having held various leadership roles in companies such as Audi México, Volkswagen de Mexico, and Flex-N-Gate.
Current Role at Faurecia
Marco Cuesta Olmedo serves as the Total Customer Satisfaction Director at Faurecia, a position he has held since 2020. In this role, he focuses on enhancing customer satisfaction through effective management and strategic initiatives. His leadership is instrumental in aligning the company's objectives with customer expectations, ensuring that quality standards are met consistently.
Previous Experience at Audi México
Prior to his current role, Marco worked at Audi México as the Quality Assurance for Purchased Components from 2013 to 2017. During his four years at Audi, he was responsible for ensuring that the components met the required quality standards, contributing to the overall efficiency and reliability of the production process.
Career at Volkswagen de Mexico
Marco Cuesta Olmedo spent 11 years at Volkswagen de Mexico, where he held the position of Team Leader from 2000 to 2011. His tenure involved overseeing various teams and projects, focusing on quality assurance and operational excellence within the automotive manufacturing sector.
Educational Background
Marco holds a Master of Business Administration (MBA) from Ibero Puebla, which he completed from 2003 to 2005. He also earned a Bachelor of Chemical Engineering from Benemérita Universidad Autónoma de Puebla, graduating in 1997. His educational background provides a strong foundation for his roles in quality assurance and customer satisfaction.
Leadership and Team Collaboration
Marco is recognized for his leadership skills, particularly in fostering a collaborative work environment. He emphasizes sharing both assignments and acknowledgments with team members, which enhances teamwork and contributes to positive organizational outcomes. His approach is guided by core values of Integrity, Teamwork, and Dedication.