Tomasz Mirski
About Tomasz Mirski
Tomasz Mirski is an IT Specialist for technical support at Faurecia, where he has worked since 2014. He provides functional support for IT applications and handles technical issues in German, English, and Polish.
Work at Faurecia
Tomasz Mirski has been employed at Faurecia since 2014, serving as an IT Specialist for Technical Support. His role involves providing functional support for internal IT applications, utilizing tools such as HP Service Manager and Service Now. Mirski offers remote desktop connection assistance through various platforms, including Landesk, Ivanti tools, and WebEx Teams. He operates in a multilingual environment, providing technical support in German, English, and Polish.
Previous Experience in Technical Support
Before joining Faurecia, Tomasz Mirski worked at Atos as a Technical Support Agent in the second line from 2013 to 2014. His responsibilities included addressing more complex technical issues. Prior to that, he was employed at Fujitsu as a 1st Line Support Engineer from 2009 to 2013, where he provided initial technical assistance and support to users.
Education and Expertise
Tomasz Mirski studied at Universität Kassel, where he earned a degree in Psychologia i Anglistyka from 2002 to 2005. His educational background supports his expertise in technical support, particularly in managing IT applications and providing assistance in multiple languages.
Technical Skills and Responsibilities
In his current role, Tomasz Mirski administers Active Directory services and manages local area networks (LAN), wireless networks, and VPN connections. He also oversees SAP Administration, focusing on roles and account management. His technical skills enable him to effectively support internal IT infrastructure and applications.