Lisa Bowens

Lisa Bowens

Claims Manager @ FBD Insurance

About Lisa Bowens

Lisa Bowens is a Claims Manager at FBD Insurance, where she has worked since 2017. She has extensive experience in claims management, having held various roles in the insurance industry since 2006.

Current Role as Claims Manager

Lisa Bowens currently holds the position of Claims Manager at FBD Insurance, a role she has occupied since 2017. In this capacity, she oversees the claims process, ensuring efficient management and resolution of claims. Her experience in the insurance sector equips her with the necessary skills to lead a team and improve operational effectiveness.

Previous Experience at FBD Insurance

Lisa Bowens has a history of working at FBD Insurance, where she initially served as a Claims Technical Specialist for five months in 2016. Following this role, she advanced to Claims Operations Team Leader from 2012 to 2016, where she managed claims operations and contributed to process improvements before becoming Claims Manager.

Experience at Liberty Mutual Insurance

Lisa Bowens worked at Liberty Mutual Insurance in various roles. She served as Assistant Claims Manager from 2008 to 2011 for three years, followed by a position as Claims Process Manager for nine months in 2011 to 2012. Her tenure at Liberty Mutual provided her with extensive experience in claims management.

Background in Insurance Operations

Lisa Bowens has held multiple positions within the insurance industry, including Team Leader (Operations - New Business) at Generali Link from 2016 to 2017 and Claims Team Leader at Quinn Insurance from 2007 to 2008. She began her career as a Claims Handler at Quinn Insurance from 2006 to 2007. This diverse experience has contributed to her expertise in claims operations.

Education and Professional Development

Lisa Bowens has pursued education in insurance and management. She studied at The Insurance Institute from 2007 to 2011, completing a four-year program. Additionally, she attended International Leadership Management for one year from 2007 to 2008 and has also studied at Fetac and I.A.T.I. These educational experiences have supported her professional growth in the insurance sector.

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