Cathryn Payne

Claims Specialist @ FCCI Insurance Group

About Cathryn Payne

Cathryn Payne is a Claims Specialist with over 30 years of experience in the insurance industry, currently working at FCCI Insurance Group in Sarasota, Florida. She has a background in business marketing and has held various roles, including Senior Casualty Commercial Claims Adjuster and Bodily Injury Claims Adjuster.

Work at FCCI Insurance Group

Cathryn Payne has been employed at FCCI Insurance Group since 2020, currently serving as a Claims Specialist. Prior to this role, she worked as a Senior Casualty Commercial Claims Adjuster at the same company from 2002 to 2020. During her tenure, she gained significant experience in managing various claims processes and developed expertise in handling complex insurance claims.

Previous Experience at USAA

Before joining FCCI Insurance Group, Cathryn Payne worked at USAA as a Bodily Injury Claims Adjuster from 1990 to 2002. This role provided her with foundational experience in the insurance industry, where she focused on bodily injury claims and developed her skills in claims management over a 12-year period.

Education and Expertise

Cathryn Payne earned her Bachelor’s degree in Business Marketing from the University of South Florida, where she studied from 1983 to 1987. Her academic background in Business, Management, Marketing, and Related Support Services has contributed to her extensive knowledge and expertise in the insurance sector, particularly in claims handling and negotiations.

Industry Experience and Skills

With over 30 years of experience in the insurance industry, Cathryn Payne has developed a strong skill set in premises liability defense. She has extensive experience in managing pre-suit mediations, court-ordered mediations, and lawsuits, demonstrating her capability in navigating complex legal and insurance matters.

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