Puja Sapkota
About Puja Sapkota
Puja Sapkota is a Managed Service Analyst with extensive experience in application support and development. She has worked at Komatsu Australia and currently at First Derivatives, specializing in technical documentation, software maintenance, and workflow application development.
Current Role as Managed Service Analyst
Puja Sapkota currently holds the position of Managed Service Analyst at First Derivatives, where she has been employed since 2021. In this role, she is responsible for creating technical documentation tailored for end users, product owners, and development teams. Her work involves ensuring that all stakeholders have access to clear and comprehensive information regarding the systems and applications in use.
Previous Experience at Komatsu Australia
Prior to her current role, Puja worked at Komatsu Australia as an Application Support Developer from 2017 to 2020. During her three years in Sydney, Australia, she focused on application support and development, contributing to various projects that enhanced operational efficiency and user experience.
Educational Background in Information Technology
Puja Sapkota has a solid educational foundation in Information Technology. She studied at the University of Portsmouth, where she earned a Bachelor's Degree in Information Technology from 2011 to 2014. Following this, she attended Central Queensland University, achieving a distinction in Information Technology during her studies from 2015 to 2016.
Technical Skills and Expertise
Puja possesses a range of technical skills relevant to her roles. She has experience in writing, updating, and maintaining software and applications within the .NET framework, particularly for SharePoint 2010/2013. Additionally, she is proficient in designing and developing workflow applications using K2 4.6 and InfoPath, and has been involved in the migration and development from K2 4.6 to K2 5. Her skills extend to generating reports using SQL Server Reporting Services (SSRS), Microsoft Excel, PHP, and SharePoint Designer.
Project Involvement and Responsibilities
In her professional capacity, Puja has been actively involved in user acceptance testing (UAT) and the production deployment of custom .NET solutions. She is skilled in the deployment and implementation of K2 Five workflows and designs process flows using tools such as Visio. Her responsibilities also include executing test scripts and test cases to ensure the quality and functionality of applications.