Gillian Hamilton
About Gillian Hamilton
Gillian Hamilton serves as the IT Strategy and Programs Manager at Federal Signal Corporation, a position she has held since 2017. With extensive experience in IT management and a background in psychology, she specializes in IT risk, compliance, and procurement processes.
Work at Federal Signal Corporation
Gillian Hamilton has been serving as the IT Strategy and Programs Manager at Federal Signal Corporation since 2017. In this role, she develops and leads cross-functional teams to meet business objectives. Prior to her current position, she held various roles within the company, including Service Desk Manager from 2003 to 2010, Client Systems Manager from 2010 to 2014, and Client Technologies Manager from 2014 to 2017. Her extensive experience at Federal Signal Corporation spans over 14 years, contributing to her deep understanding of the organization's IT landscape.
Education and Expertise
Gillian Hamilton earned her Bachelor's degree in Psychology from The University of Lethbridge. Her educational background supports her expertise in managing IT organizations, particularly during periods of acquisitions and divestitures. She possesses extensive knowledge in IT risk and compliance, focusing on IT SOX controls and internal audit requirements. Additionally, she is skilled in IT procurement processes, including RFP, AFE, and ROI requirements definition.
Background
Gillian Hamilton's career in IT management began at Federal Signal Corporation, where she progressively advanced through various roles. Her initial position as Service Desk Manager laid the foundation for her subsequent roles in client systems and technologies management. Her experience in the Greater Chicago Area has equipped her with the necessary skills to navigate complex IT environments and drive effective team performance.
Achievements
Throughout her career, Gillian Hamilton has demonstrated a commitment to continual process improvement by applying the 80/20 strategy and discipline. She has a strong focus on IT cost optimization, utilizing zero-based budgeting processes and forecasting to enhance financial efficiency. Additionally, she drives eDiscovery and Legal Hold processes to ensure compliant data management and retention, underscoring her expertise in IT governance and compliance.