Kamel Fawaz, MBA
About Kamel Fawaz, MBA
Kamel Fawaz is the Regional Operations Support Manager for Middle East & Asia at Federal Signal Corporation, where he has worked since 2015. He holds an MBA and has a background in Mechanical Engineering, with experience in operations management and dealer support.
Work at Federal Signal Corporation
Kamel Fawaz has served as the Regional Operations Support Manager for the Middle East & Asia at Federal Signal Corporation since 2015. In this role, he focuses on supporting dealers with service and breakdown issues, ensuring smooth interactions with Federal Signal's service departments. He is responsible for overseeing the establishment of new secondary warehouses to enhance the efficiency of the FS Depot main warehouse. His duties include managing daily operations, inventory control, and restocking processes. Additionally, he monitors dealer parts stocking levels and provides recommendations for optimal inventory management.
Education and Expertise
Kamel Fawaz holds a Master of Business Administration (M.B.A.) in Business Administration and Management, International Business from Walden University, which he completed in 2017. He also earned a Master of Science in Mechanical Engineering from Rafik Hariri University, where he studied from 2011 to 2013. Prior to that, he obtained a Bachelor of Science in Mechanical Engineering from Hariri Canadian University, completing his studies from 2007 to 2010. His educational background supports his expertise in operations management and engineering principles.
Previous Experience in Operations Management
Before joining Federal Signal Corporation, Kamel Fawaz worked as the Plant Machinery & Vehicles (PMV) Manager at Target Engineering Construction Co LLC in Doha, Qatar, from 2013 to 2015. He also held the position of Automotive Maintenance Supervisor at Averda in Beirut, Lebanon, from 2010 to 2013. These roles provided him with valuable experience in managing operations and overseeing maintenance processes in the automotive and construction sectors.
Training and Dealer Support
Kamel Fawaz provides training to dealers and end users on equipment operation, safety, and maintenance/repair. He conducts these training sessions at field sites and factories, ensuring that users are well-informed about the products. He also assists dealers in maintaining brand loyalty to Federal Signal parts through various marketing, merchandising, and sales efforts. His role includes reviewing dealer compliance with warranty policies and providing feedback on product quality to the warranty department.