Thomas Felten
About Thomas Felten
Thomas Felten serves as the Regional Parts Sales Representative for the Northeast Region at Federal Signal Corporation, where he represents the Elgin and Vactor brands. With over 15 years of experience in the construction equipment industry, he has a background in team management and customer relationship development.
Work at Federal Signal Corporation
Thomas Felten currently serves as the Regional Parts Sales Representative for the Northeast Region at Federal Signal Corporation. In this role, he represents the Elgin and Vactor brands, supporting Environmental, Safety, and Government (ESG) dealers in his area. His responsibilities include developing long-term customer relationships and ensuring that dealers have the necessary parts and support to effectively serve their clients.
Previous Experience in the Construction Equipment Industry
Prior to his current position, Thomas Felten accumulated over 15 years of experience in the construction equipment industry. He worked at Marshall Machinery, Inc. as the Parts Department Manager from 2019 to 2021. Before that, he spent nine years as a Key Account Manager at Pine Bush Equipment from 2010 to 2019. His earlier experience includes a five-year tenure as a Sales Specialist at Sherwood's Power Equipment Inc. from 2005 to 2010.
Education and Expertise
Thomas Felten studied at The Culinary Institute of America, where he earned an Associate's degree in Hospitality Administration/Management from 2001 to 2003. His educational background in hospitality has contributed to his expertise in customer service and sales, which he has successfully transitioned into the construction equipment industry. He possesses skills in team management and multi-store operations within equipment dealerships.
Career Transition from Hospitality to Construction Equipment
Thomas Felten transitioned from a career in the hospitality industry to the construction equipment sector, utilizing his customer service and sales skills. This shift allowed him to apply his knowledge of customer relationship management in a new context, focusing on building long-term relationships with clients in the construction equipment market.