Joana Luiz
About Joana Luiz
Joana Luiz serves as the VP of Revenue Operations at Feedzai, where she has worked since 2022. With a strong background in product operations, customer success, and financial services, she has demonstrated expertise in organizational efficiency and revenue growth.
Current Role at Feedzai
Joana Luiz serves as the VP of Revenue Operations at Feedzai, a position she has held since 2022. In this role, she focuses on driving revenue growth and enhancing operational efficiency. Her responsibilities include overseeing financial performance and implementing strategies that align with the company's objectives. Joana's leadership in this capacity reflects her extensive experience in revenue operations and her commitment to fostering a successful business environment.
Previous Experience at Feedzai
Joana Luiz previously worked at Feedzai in various senior roles. From 2020 to 2021, she was the Senior Director of Product Operations and Strategy, where she led initiatives that prepared the company for a Nasdaq IPO. Following this, she served as the VP of Customer Success Operations from 2021 to 2022, focusing on enhancing customer satisfaction and retention. Her tenure at Feedzai demonstrates her ability to adapt and lead in a fast-paced technology environment.
Career at TIMWETECH
Joana Luiz held multiple positions at TIMWETECH, contributing to the company's growth in the Latin American market. She worked as the Sales and Marketing Manager for Latin America from 2014 to 2016 and later as the Business Unit Director from 2016 to 2019. In these roles, she was responsible for strategic marketing initiatives and managing business operations, showcasing her expertise in sales and marketing management.
Education and Expertise
Joana Luiz holds a Master in Finance from Universidade Católica Portuguesa, which she completed in 2011, and a Bachelor of Science in Economics from Nova School of Business and Economics, earned in 2007. Her educational background provides a strong foundation for her expertise in financial management, organizational efficiency, and strategic operations. Joana's knowledge spans various sectors, including mobile and digital investment, gaming, and financial services.
Professional Skills and Achievements
Joana Luiz has a proven track record in designing and executing new operating models that enhance organizational efficiency. She possesses expertise in fraud prevention, anti-money laundering (AML), and payments within the financial services sector. Additionally, she has extensive experience in mergers and acquisitions (M&A) integration, focusing on seamless transitions. Joana is also recognized for transforming delivery teams into customer success units, driving sales predictability, and contributing to revenue growth.