Jorge Vieira
About Jorge Vieira
Jorge Vieira is a Senior Director at Feedzai, specializing in risk platforms. With over 20 years of experience in software and information technologies, he has held various leadership roles, including Director of Engineering at Talkdesk and Critical Software.
Current Role at Feedzai
Jorge Vieira currently holds the position of Senior Director for the Risk Platform at Feedzai. He began this role in 2024 and has been with the company for five months. In this capacity, he focuses on overseeing the development and management of risk-related technologies, contributing to the company's mission of providing advanced solutions in fraud prevention and risk management.
Previous Experience at Feedzai
Before his current role, Jorge Vieira served as Director of Engineering at Feedzai from 2017 to 2019. During his tenure, he was responsible for leading engineering initiatives and enhancing the company's technological capabilities in Coimbra Area, Portugal.
Experience at Talkdesk
Jorge Vieira worked at Talkdesk in various leadership roles. He served as Director of Engineering from 2019 to 2020, followed by a year as Senior Director of Engineering from 2020 to 2021. He later became Vice President of Engineering, AI, from 2021 to 2024. During his time at Talkdesk, he scaled the AI Engineering team to over 100 engineers and successfully delivered seven new AI products to the company's portfolio in under two years.
Background in Critical Software
Jorge Vieira's career includes significant experience at Critical Software, where he held multiple positions. He started as a Software Engineer from 2002 to 2006 and progressed to roles such as Product Manager from 2012 to 2014, Senior Technical Manager from 2015 to 2019, and Head of Engineering - Database and BI from 2010 to 2012. His roles involved managing technical teams and overseeing product development.
Education and Expertise
Jorge Vieira earned a Master's degree in Computer Technology/Computer Systems Technology from Universidade de Coimbra, where he studied from 1997 to 2002. With over 20 years of experience in the software and information technologies industry, he specializes in building and scaling high-performance product development teams.