Luke Bell
About Luke Bell
Luke Bell is a Senior Product Support Engineer at Feedzai, where he has worked since 2023. He has a background in software development and support, with previous roles at California State University, Long Beach and Cognixia.
Current Role at Feedzai
Luke Bell serves as a Senior Product Support Engineer at Feedzai, a position he has held since 2023. In this role, he focuses on providing high-quality support to customers, leveraging his extensive knowledge of software solutions. His responsibilities include troubleshooting issues, enhancing customer relationships, and ensuring the effective use of Feedzai's products.
Previous Experience at Feedzai
Before becoming a Senior Product Support Engineer, Luke worked at Feedzai as a Product Support Engineer from 2020 to 2023. During this time, he developed skills in software support and customer engagement, contributing to the overall success of the support team.
Background in Computational Astrophysics
Luke began his career as a Research Assistant in Computational Astrophysics at California State University, Long Beach, in 2019. He worked in this role for three months, gaining experience in research methodologies and computational techniques within the field of astrophysics.
Education and Academic Qualifications
Luke earned a Bachelor of Science degree in Physics and Applied Mathematics from California State University, Long Beach, completing his studies from 2014 to 2019. Prior to this, he attended Santa Cruz High School from 2010 to 2014, where he laid the foundation for his academic pursuits.
Software Development Experience
Luke has four years of experience in software development and support. He briefly worked as a Full-Stack Java Developer at Cognixia in 2020, where he honed his programming skills. His diverse experience in software roles has equipped him with a solid understanding of both development and customer support.