Shripal Shah
About Shripal Shah
Shripal Shah is a Senior Product Support Engineer at Feedzai, where he has worked since 2022. He has a background in software development and customer success, with degrees in Computer Science and Information Technology from The University of Texas at Arlington and the University of Mumbai.
Current Role at Feedzai
Shripal Shah serves as a Senior Product Support Engineer at Feedzai, a position he has held since 2022. He is based in San Mateo, California, United States. In this role, he leverages his extensive experience in customer support and technical problem-solving to assist clients with product-related inquiries and issues.
Previous Experience in Software Development
Prior to his current role, Shripal Shah worked at Kforce Inc. as a Software Developer - Front End for five months in 2018. He also held positions at Tech Landmark Inc. as a Full-Stack Software Developer for nine months in 2018 and at Mountain State Software Solutions as a UI/UX Engineer for four months in 2017. His early career included a role as a Junior Software Developer at Nisa Creations in Mumbai, India.
Educational Background
Shripal Shah earned a Master of Science (MS) in Computer Science from The University of Texas at Arlington, studying from 2015 to 2017. He also holds a Master of Science (M.Sc.) in Information Technology from the University of Mumbai, which he completed from 2013 to 2015. His undergraduate education includes a Bachelor of Science (B.Sc.) in Information Technology from the University of Mumbai, achieved from 2010 to 2013.
Technical Skills and Expertise
Shripal Shah possesses a strong skill set in TypeScript, Front-End Development, and Python programming. His technical expertise is complemented by his experience in managing high-stake customers, which he developed through his roles in customer success engineering. This combination of skills positions him well in the tech industry.
Future Aspirations
Shripal Shah aspires to start his own customer success company, focusing on providing exceptional service to the industry. His vision reflects his commitment to enhancing customer experiences and leveraging his extensive background in product support and software development.