Terri Wagner
About Terri Wagner
Terri Wagner serves as the US Regional Delivery Director at Feedzai, a position she has held since 2021. With over 20 years of experience in the Network Infrastructure, Cloud, and Cyber Security industries, she has held various roles in notable companies, including Dimension Data and Palo Alto Networks.
Work at Feedzai
Terri Wagner has been serving as the US Regional Delivery Director at Feedzai since 2021. In this role, she is responsible for overseeing the delivery of services and solutions to clients across the United States. Her focus includes managing operational processes and ensuring high-quality service delivery. Wagner's leadership contributes to the company's mission of providing advanced fraud detection and risk management solutions.
Previous Experience
Wagner has over 20 years of experience in the Network Infrastructure, Cloud, and Cyber Security industries. She has held various roles, including Global Service Delivery Manager at Dimension Data and Customer Success Manager at Palo Alto Networks. Her career also includes positions at Oracle and Capsule8, where she focused on service delivery and customer success. This extensive background equips her with a deep understanding of client needs and operational strategies.
Education and Expertise
Terri Wagner holds a Bachelor of Science in Software Engineering from Edith Cowan University. She has also completed a Leadership Development Series at Rollins College, earning a Certificate of Achievement. Additionally, she obtained a Women in Leadership Certificate from Cornell University. Wagner further enhanced her skills with an Advanced Cyber Security Certificate from Massachusetts Bay Community College, which she completed in 2022.
Leadership and Management Skills
Wagner specializes in Cyber Security Consultancy, IT Service Delivery and Support, and Partner/Vendor and Program Management. She leads multi-disciplinary teams and collaborates with global teams to foster a high-performance corporate culture. Her expertise includes reporting and consulting with senior executives, which supports her focus on operational excellence and efficiency in service delivery.
Career Timeline
Wagner's career spans multiple roles and organizations. She worked at Dimension Data in various capacities from 2005 to 2014, including Service Delivery Manager and Senior Client Advocate. She also served as a Project Coordinator at Centrix and a Project Office Support Assistant at RMT early in her career. Her recent positions include Director of Customer Success at Capsule8 and Cloud Service Delivery Manager at Oracle.