Thiago Carvalho
About Thiago Carvalho
Thiago Carvalho is an Advanced Project Manager and Scrum Master at Feedzai, specializing in customer success for the LATAM region. He has extensive experience in project management, having held various roles in Brazil and Portugal, and holds an MBA in Project Management.
Work at Feedzai
Thiago Carvalho has been employed at Feedzai since 2022, holding the position of Advanced Project Manager & Scrum Master for Customer Success in the LATAM region. In this role, he is responsible for managing complex projects and ensuring customer satisfaction through effective project delivery. His work involves creating development roadmaps that align with strategic business objectives, utilizing agile methodologies to enhance team performance and product outcomes.
Previous Experience
Before joining Feedzai, Thiago Carvalho accumulated extensive experience in project management across various organizations. He served as Project Manager at FourHands from 2019 to 2020 and as National Head Commercial at Timenow from 2021 to 2022. Additionally, he worked at Tata Consultancy Services as Project Manager Coordinator for Canada and LATAM from 2020 to 2022, and held roles at WPC Engenharia Gerenciamento e Construção, Cisa Trading S/A, and Concremat Engenharia e Tecnologia, among others.
Education and Expertise
Thiago Carvalho holds a Master of Business Administration (MBA) in Project Management from FGV - Fundação Getulio Vargas. He furthered his education with Advanced Topics in Project Management from the University of La Verne in 2023. His academic background is complemented by a Bachelor's degree in Production Engineering from Universidade Salgado de Oliveira. His expertise includes managing project scope, time, costs, risks, and negotiations, as well as integrating product squads with a focus on UX/UI.
Project Management Skills
Thiago Carvalho specializes in project management, particularly in creating development roadmaps for complex products. He is skilled in managing various aspects of project management, including Scope, Time, Costs, Risks, Negotiations, and Integrated Change Control. His proficiency in agile methodologies, such as SCRUM and Kanban, enables him to effectively lead product squads and drive continuous process improvement and cost reduction.
Achievements in Project Coordination
Throughout his career, Thiago Carvalho has demonstrated a proven track record in reversing undesirable results and enhancing operational performance. He has been responsible for coordinating expansion projects and ensuring continuous process improvement. His ability to align project outcomes with strategic business guidelines has contributed to the successful delivery of numerous projects across different sectors.