Vikas Sharma

Engineering Manager | Customer Success Tech Solutions Apac @ Feedzai

About Vikas Sharma

Vikas Sharma is an Engineering Manager specializing in Customer Success at Feedzai, with extensive experience in system integration and architecture design. He has a strong background in Java application development and has worked with various companies across multiple domains, demonstrating expertise in agile methodologies and cloud technologies.

Work at Feedzai

Vikas Sharma currently serves as Engineering Manager for Customer Success in Tech Solutions APAC at Feedzai, a position he has held since 2022. His role involves overseeing engineering operations and ensuring customer satisfaction through effective technical solutions. Based in Sydney, New South Wales, Australia, he leverages his extensive background in system integration and architecture design to enhance the company's offerings.

Education and Expertise

Vikas Sharma holds a Master of Computer Applications (MCA) from Vellore Institute of Technology, where he studied from 2003 to 2006. He also earned a Bachelor of Information Technology from Guru Nanak Dev University, completing his studies from 2000 to 2003. His educational background provides a solid foundation for his expertise in Java/Java EE application development, system integration, and architecture design.

Professional Background

Vikas Sharma has a diverse professional background with significant experience in various roles. He began his career at Tata Consultancy Services as an Information Technology Consultant from 2006 to 2015. He then worked at SEB as a Technical Lead and Scrum Master from 2015 to 2017, followed by a position at Telstra Health as a Senior Information Technology Consultant in 2018. He also served at Transport for NSW and Accenture before joining Feedzai.

Certifications and Skills

Vikas Sharma holds several certifications that highlight his expertise in agile methodologies and cloud technologies. He is an AWS Certified Cloud Practitioner, Advanced Certified ScrumMaster®, Certified ScrumMaster®, and SAFe® 4.6 Agilist. His skills encompass a range of technologies, including MQ Series, JMS, SOAP, RESTful APIs, and front-end web technologies such as JavaScript, JQuery, CSS, and HTML.

Global Experience and Project Management

Vikas Sharma has been involved in multi-geography projects with notable companies, including SEB Group, Shoppers Drug Mart, and BlackBerry. His experience managing both offshore and onshore teams demonstrates his capability to lead diverse groups across different geographical locations. He is skilled in Agile and Waterfall methodologies and has a proven track record in mentoring developers and managing project implementations.

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