James Hudson
About James Hudson
James Hudson is a Helpdesk Analyst with extensive experience in computer systems management and support. He has worked in various roles across multiple organizations, including the United States Air Force and Fennemore Craig, P.C., and holds an Associate of Science in Logistics Management.
Work at Fennemore
James Hudson has been employed at Fennemore Craig, P.C. as a Helpdesk Analyst since 2015. In this role, he is responsible for providing technical support and assistance to users, ensuring efficient operation of computer systems. His experience in customer service and technical training contributes to the effectiveness of the helpdesk operations.
Education and Expertise
James Hudson studied at the Community College of the Air Force, where he earned an Associate of Science (A.S.) in Logistics Management from 1998 to 2001. He also attended Middle Georgia Technical College, achieving qualifications in Micro-Computer Technology and Networking between 1998 and 2000. His educational background supports his expertise in information technology and systems management.
Background in Military and Civilian Roles
James Hudson served in the United States Air Force as an Air Transportation Specialist from 1981 to 2001, gaining extensive experience in logistics and operations on a global scale. Following his military service, he transitioned to civilian roles, including positions at ARINC Incorporated and Flairsoft Limited, where he worked as a Systems Administrator and Help Desk professional.
Technical Skills and Proficiencies
James Hudson possesses a strong technical skill set, including familiarity with various help desk call tracking applications such as Tivoli, Remedy, and ACD. He has expertise in multiple operating systems, including Linux, VMS, and UNIX, and is proficient with Apple and Blackberry products. His experience includes managing and maintaining computer systems, setting up servers, workstations, and laptops.
Career Progression and Experience
James Hudson has a diverse career trajectory, having worked in various roles related to IT support and systems administration. His positions include Senior Systems Administrator at Flairsoft Limited, Network Administrator at Technical Associates, and Red Hat Systems Administrator at Akira Technologies, Inc. His cumulative experience spans over three decades in both military and civilian sectors.