Kolja Walter
About Kolja Walter
Kolja Walter is a product analyst at Daimler AG, where he manages technical cases involving warranty and goodwill. He holds multiple degrees in business and engineering, and has extensive experience in product support and analysis within the automotive industry.
Current Role at FERCHAU
Kolja Walter currently serves as a Product Analyst at Daimler AG through FERCHAU, a position held since 2020. In this role, he is responsible for managing special technical cases involving warranty and goodwill. His work includes handling claims of damages and conducting investigations related to fire and accident issues. He operates from Böblingen, Baden-Württemberg, Germany, contributing to the company's commitment to quality and customer satisfaction.
Education and Expertise
Kolja Walter has a diverse educational background. He studied at Hochschule Esslingen - University of Applied Sciences, where he earned a Bachelor of Engineering in Vehicle Technology from 2012 to 2018. He furthered his studies at Tongji University, obtaining a Bachelor of Engineering in Automotive Engineering & After-Sales Service from 2016 to 2017. He completed a Master of Business Engineering at Steinbeis-Hochschule-Berlin from 2018 to 2020. Additionally, he participated in the Global Management Development Program at Indiana University - Kelley School of Business in 2019 and achieved a Professional Scrum Master I certification in 2020.
Previous Work Experience
Kolja Walter has accumulated significant experience in various roles prior to his current position. He worked at Daimler AG in multiple capacities, including as a Junior Consultant from 2018 to 2020 and as a Werkstudent in product support and evaluation of automatic transmissions from 2015 to 2016. His earlier experience includes a role at Thermogas Gas- und Gerätevertriebs-GmbH as a student worker in warehouse logistics from 2014 to 2015 and at Festo as a student worker in the corporate archive from 2013 to 2014.
Technical and Legal Expertise
In his role at Daimler AG, Kolja Walter has developed expertise in handling technical-legal matters related to product liability. He is involved in managing special cases that require a deep understanding of warranty issues and goodwill claims. His responsibilities also include conducting investigations into incidents related to fire and accidents, showcasing his capability to navigate complex technical and legal challenges in the automotive industry.