Nicole Möller
About Nicole Möller
Nicole Möller is a Communications and Change Manager des Requirements Management at FERCHAU GmbH, where she has worked since 2018. She has a background in training and coaching, with significant experience in software transitions and user engagement strategies.
Work at FERCHAU
Currently serving as Communications and Change Manager des Requirements Management at FERCHAU GmbH since 2018, Nicole Möller has been instrumental in managing software requirements and facilitating transitions to new technologies. Her role involves close collaboration with stakeholders from software architecture and development teams to ensure effective communication and implementation of software solutions. Möller leads a task force that addresses user inquiries, providing expert support to enhance system operation. She also designs and delivers customized training plans aimed at improving user engagement and system utilization.
Previous Experience at ABLE Management Services GmbH
Nicole Möller worked at ABLE Management Services GmbH from 2011 to 2018, where she held various roles including Trainer & Coach and Projektleitung in der Anwendungsentwicklung. During her tenure, she focused on developing and implementing training methodologies tailored to different brands. Möller played a significant role in software transitions, including the move to SAP in 2014 and Salesforce/Bullhorn/Connexys in 2018, demonstrating her capability in managing complex software projects.
Education and Expertise
Nicole Möller studied at Heinrich-Heine-Universität Düsseldorf, where she pursued a Jurastudium, allgemein, completing her studies with the achievement of 1. Staatsexamen from 1998 to 2003. Her educational background has provided her with a strong foundation in legal and regulatory aspects, which she applies in her current role in communications and change management. Möller specializes in developing software requirements and has demonstrated strong technical skills through the successful implementation of technologies such as Lightning and S/4HANA.
Technical Skills and Implementations
Nicole Möller has showcased her technical skills through the successful implementation of various software technologies. In 2020, she implemented Lightning technology and S/4HANA, reflecting her adaptability to new systems. Möller also administers tools like WhatFix, MyTrailhead, and Prompts to enhance user experience by providing click and process guidance. Her ability to visualize training content and changes makes complex information accessible to users and leaders, facilitating smoother transitions and better system utilization.
Process Documentation and User Support
In her current role, Nicole Möller creates and updates process documentation to ensure that stakeholders have access to the latest procedural information. She leads efforts to visualize training content, making it easier for users to understand changes and new systems. Möller’s commitment to user support is evident in her leadership of a task force dedicated to addressing user questions, providing expert guidance to ensure smooth system operation and enhance overall user experience.