Breanna Fields
About Breanna Fields
Breanna Fields serves as the Director of Technical Support at FEVO, where she has collaborated with over 800 organizations in the sports and entertainment sectors. She has over eight years of experience in the tech software industry, with a strong focus on customer experience and operations.
Work at FEVO
Breanna Fields currently serves as the Director of Technical Support at FEVO, a position she has held since 2024. In this role, she oversees technical support operations, ensuring effective service delivery to clients. Prior to this, she worked at FEVO in various capacities, including Manager of Customer Experience from 2016 to 2018 and Manager of Ticket Operations from 2018 to 2024. Her tenure at FEVO has involved collaboration with over 800 organizations across major sports leagues and entertainment sectors, enhancing the customer experience and operational efficiency.
Education and Expertise
Breanna Fields holds a Bachelor of Arts in Journalism + Design from The New School, where she studied from 2014 to 2016. She also earned an Associate's degree in Journalism from Bakersfield College, completing her studies there from 2012 to 2014. With over 8 years of experience in the tech software industry, she specializes in Customer Experience, Operations, and Technical Support, applying her educational background to her professional roles.
Background
Breanna Fields began her career in journalism, working as a Journalism Intern at The Bakersfield Californian from 2010 to 2011. She later contributed as a writer at the same publication from 2011 to 2013. After her time in journalism, she transitioned to the tech industry, taking on roles at FEVO and Host Committee, where she served as Assistant to the Chief Executive Officer from 2014 to 2016. Her diverse background has equipped her with a unique perspective in technical support and customer experience.
Professional Experience
Breanna Fields has accumulated extensive experience in various roles within the tech software industry. She worked at FEVO for a total of 8 years, progressing from Manager of Customer Experience to Manager of Ticket Operations, and now as Director of Technical Support. Her previous experience at Host Committee further solidified her operational skills. This diverse professional background has contributed to her expertise in managing customer relations and technical support.