Joe Griffin
About Joe Griffin
Joe Griffin is a Product Manager currently working at FEVO in Cleveland, Ohio, with a background in account management and extensive experience in high-volume sales and service environments. He has held various roles at Groupmatics and the Cleveland Indians, contributing to his skills in employee training and leadership.
Current Role at FEVO
Joe Griffin currently serves as a Product Manager at FEVO, a position he has held since 2023. In this role, he utilizes his extensive experience in product management to oversee the development and implementation of product strategies. His responsibilities include aligning product features with customer expectations and ensuring that the product portfolio meets market demands. Griffin's background in account management supports his ability to understand customer needs and drive product success.
Previous Experience at Groupmatics
Prior to joining FEVO, Joe Griffin worked at Groupmatics in various roles from 2014 to 2020. He began as an Activation and Service Specialist and progressed to Manager of Service and Activation, and later served as Senior Director of Account Management. His tenure at Groupmatics spanned six years, during which he developed strong skills in employee training and leadership, contributing to the company's service and activation strategies.
Experience with Cleveland Indians
Joe Griffin worked as a Fan Services Representative for the Cleveland Indians from 2007 to 2014. In this role, he engaged with fans and provided support during events, enhancing the overall fan experience. His experience in this high-volume service environment helped him develop skills in customer interaction and service management.
Education and Academic Background
Joe Griffin studied at Bowling Green State University, where he earned a Bachelor of Arts (B.A.) in Interpersonal Communications from 2002 to 2006. His education provided him with a foundation in communication skills, which are essential in his roles in product management and customer service. He also attended St. Edward High School from 1998 to 2002, where he completed his secondary education.
Skills and Expertise
Joe Griffin possesses strong skills in employee training and leadership, which are vital in his current role as a Product Manager. His extensive experience in high-volume sales and service environments has equipped him with the expertise to manage complex product portfolios effectively. His background in account management further enhances his ability to align product development with customer needs, ensuring that products meet market requirements.