Ana Gonçalves
About Ana Gonçalves
Ana Gonçalves is a Support Analyst with significant experience in the field. She has worked at FGV since 2018 and has held various roles at Stefanini since 2015, currently serving as a TI Coordinator.
Work at FGV - Fundação Getulio Vargas
Ana Gonçalves has been employed at FGV - Fundação Getulio Vargas since 2018. She holds the position of Support Analyst Pl, where she is responsible for providing technical support and assistance to users. Her role involves troubleshooting issues, ensuring system functionality, and enhancing user experience. With six years of experience in this position, she has developed a strong understanding of the organization's systems and user needs.
Current Role at Stefanini
Ana Gonçalves has been working at Stefanini since 2016, where she serves as Coordenadora TI. In this role, she oversees the technology department, managing teams and projects to ensure efficient operations. Her responsibilities include coordinating IT initiatives, optimizing processes, and aligning technology strategies with business objectives. She has accumulated eight years of experience in this position.
Previous Experience at Stefanini
Before her current role at Stefanini, Ana Gonçalves worked as Analista de Suporte TI from 2015 to 2016. During this year, she provided technical support and resolved IT-related issues for clients. This experience laid the groundwork for her subsequent advancement within the company, contributing to her expertise in the technology support field.
Education and Expertise
Ana Gonçalves studied at Anhanguera Educacional from 2012 to 2014, completing a two-year program. This educational background provided her with foundational knowledge and skills relevant to her career in technology and support analysis. Her academic training complements her practical experience in the IT sector.