Gabriel Resende
About Gabriel Resende
Gabriel Resende is a professional with extensive experience in marketing and customer retention, currently serving as the Customer Retention Manager at Queima Diária since 2019. He has previously held various roles at Localiza Rent a Car and Unimed BH, and he holds a Master of Business Administration from FGV EAESP.
Work at FGV - Fundação Getulio Vargas
Gabriel Resende studied at FGV Eaesp - Escola De Administração De Empresas De São Paulo Da Fundação Getulio Vargas, where he achieved a Master of Business Administration. His studies at FGV spanned from 2016 to 2018, equipping him with advanced knowledge in business administration.
Current Role at Queima Diária
Gabriel Resende has been serving as the Customer Retention Manager at Queima Diária since 2019. In this role, he focuses on developing strategies to enhance customer loyalty and retention. His experience in this position spans over five years, contributing to the company's customer relationship management efforts.
Previous Experience at Localiza Rent a Car
Gabriel Resende held multiple positions at Localiza Rent a Car from 2014 to 2017. His roles included Assistente De Marketing E Fidelização No Programa Fidelidade and Assistente Ii Marketing, Relacionamento E Fidelização No Localiza Fidelidade. These positions involved marketing and customer relationship management tasks, primarily in Belo Horizonte, Minas Gerais.
Background in Business Analysis
Prior to his roles in customer retention and marketing, Gabriel worked at Unimed Bh as an Analista De Relacionamento and Analista De Soluções De Negócios. His tenure at Unimed Bh lasted from 2017 to 2018, where he was involved in business analysis and relationship management.
Research Experience at CNPq
Gabriel Resende began his career as a Pesquisador Júnior at CNPq - Conselho Nacional De Desenvolvimento Científico E Tecnológico, where he worked for 11 months from 2011 to 2012. This role provided him with foundational research experience in a scientific and technological development context.