Kelly Barros
About Kelly Barros
Kelly Barros is an Academic Support Analyst with over 14 years of experience at FGV, where she monitors the quality of academic courses and assists in student support. She holds multiple qualifications from Fundação Getulio Vargas, including an MBA in Business Management and various certifications in customer service and management skills.
Work at FGV - Fundação Getulio Vargas
Kelly Barros has held the position of Analista de Suporte Acadêmico at FGV since 2010. In this role, she is responsible for monitoring the quality and routine of academic courses. She assists in student support and various administrative and pedagogical routines. Additionally, she supervises the performance of tutor professors in postgraduate and online MBA courses, ensuring that educational standards are maintained.
Education and Expertise
Kelly Barros has a diverse educational background from Fundação Getulio Vargas / FGV Online. She completed an MBA in Gestão Empresarial from 2015 to 2016. Prior to that, she studied Gestão de Pessoas in 2011, achieving a Curso Extensão. She also pursued Atendimento ao Cliente and Competências Gerenciais, completing both in 2012 and 2019, respectively. Her foundational education includes a degree in Pedagogia from Universidade São Marcos, which she completed from 2007 to 2009.
Background
Kelly Barros has been involved in academic support roles for over a decade. Her career at FGV began in 2010, where she has developed expertise in academic monitoring and student assistance. Her educational qualifications complement her professional experience, providing her with the necessary skills to support both students and faculty effectively.
Achievements
Throughout her career, Kelly Barros has achieved several educational milestones. She has completed various programs at FGV Online, including an MBA and multiple updates in customer service and managerial competencies. Her long-standing role at FGV reflects her commitment to academic excellence and student support.