Marcela França
About Marcela França
Marcela França is a professor of postgraduate studies and MBA at Fundação Getulio Vargas in Belo Horizonte, Brazil, with over a decade of experience in higher education. She is also an entrepreneur and digital speaker, focusing on customer service excellence and professional development.
Work at FGV - Fundação Getulio Vargas
Marcela França has been working at Fundação Getulio Vargas as a Professor of postgraduate studies and MBA since 2013. Her role involves teaching and mentoring students in Belo Horizonte, Minas Gerais, Brazil. With over a decade of experience in this position, she focuses on delivering high-quality education and fostering academic excellence.
Education and Expertise
Marcela França has a diverse educational background. She studied at Willian Allen High School in Pennsylvania, USA, completing her senior year in 1993. She holds a Licenciatura in Physical Education from Universidade Federal de Minas Gerais, an MBA in Marketing from Fundação Getulio Vargas, and a Master's in Business Administration from Centro Universitário Unihorizontes. Additionally, she completed a specialization in Strategic Business Management at PUC-MG.
Background
Marcela França has held various academic positions throughout her career. Before her tenure at Fundação Getulio Vargas, she worked at Centro Universitário Newton Paiva as a Professor of undergraduate studies from 2008 to 2012. She also served as the Coordinator of postgraduate studies in Marketing at Senac Minas from 2011 to 2013 and as a Professor at Faculdade Novos Horizontes from 2014 to 2016.
Achievements
In 2011, Marcela França founded Vilela França Desenvolvimento Profissional, focusing on professional development and training. She has been actively involved in digital marketing and shares valuable content on platforms like YouTube, Instagram, and Facebook. She developed the online course 'Profissional de Sucesso 4.0' to enhance professional success and regularly customizes her training sessions to meet client needs.
Professional Development and Personal Life
Marcela França emphasizes lifelong learning and has pursued various postgraduate studies and certifications to enhance her expertise. She balances her professional career with personal life as a mother of triplets, leveraging her entrepreneurial skills to manage both effectively. Her approach to education and training is inspired by methodologies that promote excellence in customer service.