Joe Barrett
About Joe Barrett
Joe Barrett is a NOC Engineer Tier I at FiberLight, LLC, with extensive experience in network operations and diagnostics. He previously worked at BT Global Services in various roles for a total of 20 years, and he holds a Bachelor of Science in Electrical and Electronics Engineering from the United States Air Force Academy.
Work at FiberLight
Joe Barrett has been employed at FiberLight, LLC as a NOC Engineer Tier I since 2014. In this role, he is responsible for monitoring and managing network operations, ensuring the reliability and performance of the network infrastructure. His position involves providing front-line diagnostics and repair for various equipment, contributing to the overall efficiency of FiberLight's services.
Previous Experience at BT Global Services
Joe Barrett worked at BT Global Services for a total of 20 years, holding several positions that contributed to his expertise in network operations. He began as a Network Operations Center Technician from 1994 to 1997, then advanced to Senior Network Operations Technician from 2006 to 2014. Prior to that, he served as an Infrastructure Configuration specialist from 1997 to 2006. His roles involved managing network operations and providing technical support in Atlanta, GA.
Education and Expertise
Joe Barrett studied at the United States Air Force Academy, where he earned a Bachelor of Science (B.S.) in Electrical and Electronics Engineering from 1980 to 1984. This educational background has equipped him with a solid foundation in engineering principles, which he applies in his current and previous roles in network operations.
Technical Proficiencies
Joe Barrett is proficient in using the Service Desk Manager ticketing system for managing network operations. He has experience in alarm management utilizing Spectrum and Fujitsu NMS1500 systems. Additionally, he provides diagnostics and repair for a range of equipment, including Ciena, MRV, Fujitsu, Aviat, and Exalt Microwave Radios.