Jason Perez
About Jason Perez
Jason Perez serves as a Technical Support Manager at FieldAware and has held the position of Tier 3 Supervisor at Time Warner Cable since 2014, both roles based in Plano, Texas.
Work at Time Warner Cable
Jason Perez has held the position of Tier 3 Supervisor at Time Warner Cable since 2014. He has accumulated ten years of experience in this role, contributing to the company's technical support operations. Based in Plano, Texas, he oversees a team that addresses complex customer issues, ensuring high levels of service and satisfaction.
Work at FieldAware
Since 2014, Jason Perez has served as the Technical Support Manager at FieldAware. With a decade of experience in this position, he is responsible for managing technical support initiatives and leading a team to resolve customer inquiries effectively. His role is critical in enhancing the customer experience and maintaining operational efficiency.
Background
Jason Perez has a solid background in technical support management, having worked in the field for over ten years. His professional journey includes significant roles at both Time Warner Cable and FieldAware, where he has developed expertise in customer service and technical problem-solving.
Experience in Technical Support
With ten years of experience in technical support, Jason Perez has developed a comprehensive understanding of customer needs and technical challenges. His roles at Time Warner Cable and FieldAware have equipped him with the skills necessary to lead support teams and implement effective solutions for clients.