Vanessa Tyrer
About Vanessa Tyrer
Vanessa Tyrer is a Customer Success Manager and Team Lead at FieldPulse, where she has worked since 2020. She has a background in customer service and administration, with previous roles at Williams Batters Real Estate, LUSH Productions Australia, Retail Zoo, and Dan Murphy's.
Work at FieldPulse
Vanessa Tyrer currently serves as the Customer Success Manager - Team Lead at FieldPulse, a company specializing in field service software. She has held this position since 2020, contributing to the company's customer engagement and support strategies. Her role involves overseeing customer success initiatives and leading a team dedicated to enhancing user experience and satisfaction.
Previous Employment Experience
Prior to her current role, Vanessa Tyrer gained diverse experience in customer service and administration. She worked as a Receptionist at Williams Batters Real Estate from 2011 to 2013 in South Yarra. She then served as a Front Desk Receptionist at Retail Zoo from 2014 to 2015 in Chadstone. Following this, she was employed as a Customer Assistant at Dan Murphy's from 2015 to 2017, also in Chadstone. In 2020, she briefly worked as a Sales Admin Manager at LUSH PRODUCTIONS AUSTRALIA.
Education and Expertise
Vanessa Tyrer studied at Deakin University, where she earned a Bachelor's degree in Nutrition from 2014 to 2017. This educational background provides her with a solid foundation in health and wellness, which may complement her role in customer success by enhancing her understanding of client needs and product offerings.
Training Experience
Vanessa Tyrer completed training at a Reece branch in Australia. This training experience likely contributed to her skills in customer service and operational processes, which are essential in her current role at FieldPulse.