Looly Lee
About Looly Lee
Looly Lee is a Manager of Customer Success at Fieldwire in Los Angeles, California, where she has worked since 2022. She has a diverse background in customer success and engineering, with previous roles at Asana and various internships in construction management and architecture.
Current Role at Fieldwire
Looly Lee serves as the Manager of Customer Success at Fieldwire, a position she has held since 2022. Based in Los Angeles, California, she focuses on enhancing customer satisfaction and ensuring successful product adoption among clients. Her role involves overseeing customer success strategies and leading a team dedicated to supporting users in maximizing the value of Fieldwire's solutions.
Previous Experience in Customer Success
Before her current role, Looly Lee worked as a Customer Success Manager at Fieldwire from 2018 to 2020. During this time, she contributed to customer engagement and retention efforts. Following her tenure at Fieldwire, she joined Asana as a Customer Enablement Manager from 2020 to 2022, where she further developed her skills in customer support and product enablement.
Background in Construction Management
Looly Lee has a solid background in construction management, having worked in various roles within the industry. She served as a Virtual Design & Construction Engineer at The PENTA Building Group from 2015 to 2018. Prior to that, she was a Project Engineer at The Walsh Group from 2014 to 2015. Her early experiences include multiple internships at STV, where she gained practical knowledge in construction management and architecture.
Education and Academic Credentials
Looly Lee earned a Bachelor of Science (BS) degree in Civil Engineering from Carnegie Mellon University. This educational foundation has equipped her with the technical skills and knowledge necessary for her roles in both customer success and construction management.