Amy Crouch
About Amy Crouch
Amy Crouch is a Customer Experience Associate at Figo Pet Insurance, where she has worked since 2021. She previously held positions as a Licensed Sales Associate at Anderson Allstate Insurance and as a Senior Account Manager at Insurance Office of America.
Work at Figo Pet Insurance
Amy Crouch has been employed at Figo Pet Insurance as a Customer Experience Associate since 2021. In this role, she focuses on enhancing customer interactions and ensuring satisfaction with Figo's pet insurance services. Her responsibilities include addressing customer inquiries, providing support, and facilitating a positive experience for pet owners seeking insurance solutions.
Previous Experience in Insurance
Before joining Figo Pet Insurance, Amy Crouch worked at Anderson Allstate Insurance as a Licensed Sales Associate from 2019 to 2020. During her tenure, she was involved in sales and customer service, helping clients understand their insurance options. Following this position, she served as a Senior Account Manager at Insurance Office of America from 2020 to 2021, where she managed client accounts and provided tailored insurance solutions.
Career Timeline
Amy Crouch's career in the insurance industry began at Anderson Allstate Insurance, where she worked for eight months. She then transitioned to the Insurance Office of America, where she spent eleven months as a Senior Account Manager. In 2021, she joined Figo Pet Insurance, marking a significant step in her career focused on customer experience.
Professional Role and Responsibilities
In her current role as a Customer Experience Associate at Figo Pet Insurance, Amy Crouch is responsible for managing customer interactions and ensuring that clients receive the necessary support. Her work involves problem-solving, providing information about insurance policies, and assisting customers in navigating their options effectively.