Natalia Waclawska
About Natalia Waclawska
Natalia Waclawska is a Claims Administration Associate at Figo Pet Insurance, where she has worked since 2020. She has a background in client care and customer service, with previous roles at Premier Veterinary Group and Alpine Access.
Current Role at Figo Pet Insurance
Natalia Waclawska serves as a Claims Administration Associate at Figo Pet Insurance. She has held this position since 2020, contributing to the company's operations for four years. In her role, she is responsible for managing claims processes and ensuring efficient service delivery to clients.
Previous Experience in Veterinary Services
Prior to her current role, Waclawska worked at Premier Veterinary Group by Ethos in Chicago, Illinois. She began as a Client Care Representative from 2014 to 2018, where she provided support to clients and assisted with their inquiries. She then transitioned to the role of Client Care Concierge from 2018 to 2020, further enhancing her experience in client relations within the veterinary sector.
Experience in Customer Care
Before her tenure at Premier Veterinary Group, Waclawska worked at Alpine Access as a Customer Care Professional from 2013 to 2014. This role allowed her to develop foundational skills in customer service, which she later applied in her positions within the veterinary field.
Education in Holistic Healthcare
Waclawska studied at the Southwest Institute of Healing Arts, where she focused on Holistic Healthcare. She completed her studies from 2011 to 2013, gaining knowledge and skills that complement her work in client care and claims administration.