Juliana Pino
About Juliana Pino
Juliana Pino is a Customer Service Agent at Filadd, specializing in client relations and problem-solving. She holds a degree in audiovisual media with a focus on photography from Politécnico Grancolombiano and has experience in social media management and marketing.
Work at Filadd
Juliana Pino has been employed as a Customer Service Agent at Filadd since 2024. In this role, she operates remotely from Bogotá, Distrito Capital, Colombia. Her responsibilities include managing customer inquiries and enhancing client satisfaction. Juliana's work contributes to the overall customer experience and supports the company's operational goals.
Education and Expertise
Juliana Pino studied at Politécnico Grancolombiano, where she earned a degree in Profesional en medios audiovisuales con énfasis en fotografía from 2013 to 2019. This educational background provides her with a strong foundation in visual media and communication, which complements her current role in customer service and marketing.
Background
Juliana Pino demonstrates strong leadership skills, effectively leading commercial teams and solving complex problems collaboratively. Her expertise includes managing and building relationships with strategic clients and suppliers, which enhances business operations. She has experience in social media management and creating campaigns and events to promote company products.
Skills and Proficiencies
Juliana is proficient in using office software, Canva, and Adobe Suite for various marketing and creative tasks. She possesses skills in budget tracking and sales forecasting, which contribute to the financial planning of her company. These skills enable her to effectively support marketing initiatives and operational efficiency.