Gary Zheng
About Gary Zheng
Gary Zheng is a Technical Support Engineer currently employed at Finch in New York. He has a background in technical support and customer service, with previous roles at Ombligo, Inc., Staples, and RapidSOS.
Work at Finch
Gary Zheng has been employed at Finch as a Technical Support Engineer since 2022. In this role, he is responsible for providing technical assistance and support to users, ensuring that issues are resolved efficiently. His experience in technical support positions him well to address various challenges that arise in a fast-paced environment.
Previous Employment Experience
Prior to his current role, Gary Zheng held several positions that contributed to his expertise in technical support and customer service. He worked at Ombligo, Inc. in various capacities, including Technician, Customer Service Representative, and E-Commerce Specialist from 2015 to 2019. Additionally, he served as an IT Technician at RapidSOS from 2019 to 2021. His diverse roles have equipped him with a comprehensive understanding of technical and customer service operations.
Education and Expertise
Gary Zheng earned a Bachelor of Business Administration (BBA) in Computer Information Systems from Baruch College, City University of New York (CUNY), completing his studies from 2010 to 2014. This educational background has provided him with a solid foundation in both technical and business principles, enhancing his capabilities in his professional roles.
Career Timeline
Gary Zheng's career began in 2015 when he worked as an EasyTech at Staples for six months. He then joined Ombligo, Inc. as a Technician for one year, followed by a role as a Customer Service Representative. In 2018, he transitioned to an E-Commerce Specialist at Ombligo, Inc. After that, he worked as an IT Technician at RapidSOS for two years before taking on his current position at Finch in 2022.